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Salesforce Platform is a low-code approach to combine and make the most of Salesforce CRM Information. Whereas most staff inside an organization’s income features are very conversant in Salesforce, Salesforce Platform’s potential viewers was a lot much less conversant in its existence. Salesforce Platform caters to CIOs and CTOs to construct purposes and leverage the wealthy buyer information contained inside Salesforce.

Regardless of the multitude of use circumstances and seamless integration with the world’s #1 CRM, Platform struggled to seize the eye of potential CIOs and IT departments. In 2018, Platform partnered with Mission.org to experiment with a brand new, podcast-focused advertising and marketing technique to extend content material manufacturing, drive consciousness, and in the end speed up pipeline.

Downside:
  • Solely 4% of CIOs within the Fortune 1000 knew about Salesforce Platform.
  • Salesforce’s earlier makes an attempt to succeed in CIOs have been pricey, hard-to-measure paid advertisements, occasions, and articles.
  • Tough to open accounts with conventional prospecting. Spent $50,000 on common to succeed in one C-Degree prospect.
Answer:
  • Created a customized media channel that grew to become a prime podcast within the tech trade.
  • Invited prospects and thought leaders on as friends, making a group of IT professionals.
  • Bypassed conventional gross sales ways to create direct, genuine connections with prospects and prospects at 1/tenth the fee.
  • Invested in evergreen content material manufacturing. Every episode can be utilized in numerous methods to drive natural curiosity and visitors to Salesforce Platform.
Outcomes:
  • 10x lower in value per introduction to a professional C-Degree choice maker.
  • 130% enhance in consciousness amongst key Salesforce Platform prospects.
  • Extra constant pipeline and predictable income
  • Received unique entry to an engaged group of IT professionals, executives, and rising stars within the trade
  • Created a gradual stream of evergreen content material that can be utilized to share buyer tales, join with prospects, construct an engaged viewers, and extra

Launching IT Visionaries in 2018, Changing into A Prime Tech Podcast

In August of 2018, Mission.org launched IT Visionaries in partnership with Platform. IT Visionaries is a twice weekly podcast collection that options interviews with trailblazing CIOs, CTOs, and CISOs. For the reason that present’s launch, greater than 340 episodes have been recorded and launched, the present has ranked within the Prime Tech podcasts a number of occasions, together with topping the charts at #1 a number of occasions, and has seen greater than 1.5 million downloads.

Past excelling within the podcast market, IT Visionaries has additionally demonstrated itself as an important worth creator throughout a number of KPIs for Platform.

Making a Extremely-Focused, Excessive-Intent Viewers

Platform beforehand sought to drive conversions by way of conventional media and advertising and marketing methods. They invested in paid advert campaigns and paid articles on main CIO- and IT-focused publications and web sites.

This system put them in entrance of their excellent purchaser, however conversions have been low and prices per certified lead have been excessive.

They turned to podcasting as a chance to construct an natural, engaged group of potential consumers for decrease value, larger ROI, and create a long-term relationship with this group.

“Advert-avoidance might plague many advertising and marketing channels, however not podcasts.”

According to Marketing Week, “Advert-avoidance might plague many advertising and marketing channels, however not podcasts. In reality, 78% of listeners truly approve of podcast sponsorships. Why? As a result of the listeners make the connection that the promoting funds the content material that they honestly worth.” In reality, “67% of listeners might recall merchandise and types featured in advertisements.

Different advertising and marketing methods give attention to getting as many views, clicks, or impressions as potential – whether or not or not the engagement is from a professional lead. As an alternative, IT Visionaries targeted on attracting and securing listeners particularly inside Platform’s target market who benefit from the content material, stick round, and inform their mates. With this area of interest focus in thoughts, Mission was capable of construct – by way of natural and paid development – a high-intent, highly-engaged viewers.

So what does that viewers appear to be? 50% of IT Visionaries listeners have a family revenue of over $100k a 12 months. 80% of them have school or graduate-level training. Our viewers has been constructed by particularly focusing on govt, director, and managerial-level IT personas.

The present’s listener base has grown steadily month over month and 12 months over 12 months indicating a extremely engaged viewers that listens to IT Visionaries usually.

In the present day, IT Visionaries is greater than a podcast, it’s a group of IT leaders.

Elevated Consciousness Among the many Fortune 1000

Not solely is Platform capable of faucet right into a niche-listenership, however they’re additionally ready to make use of the podcast much more strategically – by inviting certified leads instantly on the present. It’s by way of this technique that the worth of a customized podcast actually begins to face out.

Earlier than 2018, Platform relied closely on occasions and webinars to extend consciousness of their product. Platform estimated that, on the time, these conventional prospecting strategies resulted in solely 4% consciousness among the many Fortune 1000.

On common, Platform noticed an funding of $50,000 per occasion (this determine doesn’t embrace the time funding or worker sources used to safe and plan these occasions). If these efforts resulted in a reference to one outstanding CIO, that was thought-about a win. 

After launching IT Visionaries, Platform was capable of faucet into these prospects in a extra natural, genuine means and for a a lot inexpensive CPA — by inviting them instantly on the podcast to start out the dialog.

IT Visionaries friends are a few of the most outstanding IT leaders within the trade. Since launch, the present has featured interviews with a number of Fortune 1000 IT leaders. These embrace interviews with individuals like:

By the podcast, Platform has a direct connection to those IT leaders and thus a direct connection to their excellent buyer. By rolling out the pink carpet for every visitor and offering them with a useful expertise, they’re left with a long-lasting impression that Platform can capitalize on.

“Such an superior episode and your staff does a fantastic job with the manufacturing of all of it.”

“Beloved beginning my day with [this interview]. Can’t wait to listen to the podcast.”

“They’re a dream staff. Was the very best podcast expertise I’ve needed to date.”

For the reason that launch of IT Visionaries, consciousness of Platform amongst CIOs has elevated from 4% to 9.2%. And whereas consciousness has elevated, value per acquisition has considerably decreased. The place earlier than Platform was spending $50,000 per certified introduction, they’re now seeing that very same connection being made in a extra significant means for 10x much less the fee.

Improved Content material Output and an Funding in Evergreen Content material

Platform has additionally seen a dramatic enhance within the content material produced (and high quality of content material produced) by way of this technique versus earlier content material improvement strategies.

The podcast gives perception into ache factors prospects or prospects could also be experiencing and creates a “supply of fixed info” in response to one Salesforce product lead. “It’s about making that hour value of time and compounding the content material from it.”

With the podcast, they see not less than 8 items of recent content material made per week within the type of episodes, social shareables, movies, and extra. 

As these interviews and episodes are evergreen, the content material continues to obtain visitors lengthy after the episode was recorded and aired. Platform can leverage this content material in real-time as it’s created and refer the archives to repurpose previous content material for brand new initiatives.

Utilizing a Customized Podcast to Drive Outcomes

Within the three years since IT Visionaries launched, Platform continues to leverage the podcast in quite a few methods to satisfy their evolving wants and advertising and marketing objectives.

“The staff at Mission has been instrumental within the success of our podcast.”

Salesforce VP

In keeping with one Salesforce VP, “The staff at Mission has been instrumental within the success of our podcast. What you get to listen to on the floor when listening to the podcast is simply a small piece of what the staff at Mission brings to the desk. The staff handles all the pieces from recruiting and vetting candidates to podcast prep and manufacturing to post-show observe up. However, they don’t cease there. What makes Mission an absolute powerhouse and superb associate are their energy in development advertising and marketing and social the place they shine and are all the time producing high quality downloads and interesting content material. However most essential of all, your entire staff is totally skilled and agile in order that they simply pivot to new instructions for content material or concepts we wish to check. From day 1, our expertise has been nothing wanting extraordinary.”

A customized podcast has allowed Platform to… 

  • See a big enhance (130%) in consciousness amongst key Salesforce Platform prospects.
  • See a 10x lower in value per introduction to a professional lead
  • Construct a extra constant, predictable income mannequin
  • Create evergreen content material that can be utilized (and reused) in advertising and marketing and gross sales initiatives throughout the corporate.